GC Retail Seasonal Support Store 117
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports a welcoming, inclusive customer experience and helps customers find products and services that fit their needs. The Seasonal Support works toward service sales targets, develops product and sales knowledge through onboarding and certification, assists customers throughout the sales process, and helps keep the store ready for business. The position also includes monitoring inventory and replenishing displays, building customer relationships to support future service needs, and completing additional duties as assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals through written and verbal communication.
- Ability to identify opportunities and issues, follow through on work activities, and take positive action independently.
- Ability to work through Guitar Center’s certification program to build a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Complete additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to perform and return to their job after a tour.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
