Local Service Coordinator

U.S. Legal Support•Los Angeles, CA

3d•$22 - $25•Onsite

About The Position

US Legal Support is seeking a detail-oriented Legal Services Coordinator to coordinate legal service orders and support the successful execution of client requests. The role involves data entry, legal and jurisdictional research, and communication with clients, contractors, service providers, and internal operations teams. The coordinator manages multiple priorities while maintaining accuracy, professionalism, and compliance with company procedures and client requirements. The position is based in Los Angeles, California, and is scheduled Monday through Friday, 8:00 AM to 5:00 PM. It operates in a professional office environment and uses computers, telephones, scanners, printers, and other office technology. Candidates must be legally authorized to work in the United States. US Legal Support participates in E-Verify where required by law.

Requirements

High school diploma or equivalent.
High proficiency in Microsoft Office Suite.
Typing speed of 60–70 words per minute; typing assessment required.
Strong spelling, grammar, and written communication skills; assessment required.
Excellent organizational skills and attention to detail.
Strong customer service and phone communication skills.
Ability to work effectively in a fast-paced environment.
Strong written and verbal communication abilities.
Ability to manage multiple priorities in a deadline-driven environment.
Strong problem-solving and critical-thinking skills.
Professional demeanor and positive attitude.
Customer-focused mindset with exceptional service skills.
Ability to work independently while collaborating effectively with team members.
Adaptability and willingness to learn new processes and systems.
Candidates must be legally authorized to work in the United States.

Nice To Haves

Experience in legal services, litigation support, process serving, records retrieval, or a related field.
Administrative, coordination, or operations support experience.
Experience conducting research and managing detailed documentation.
Associate's or Bachelor's degree.

Responsibilities

Input, coordinate, and assign new legal service orders.
Review incoming requests for accuracy and completeness.
Manage workflows and distribute assignments appropriately.
Monitor active jobs and support timely completion of service requests.
Maintain accurate records and documentation throughout each order's lifecycle.
Conduct legal and jurisdictional research to support service execution.
Verify information and help locate appropriate parties, addresses, and service details.
Maintain compliance with company procedures and client requirements.
Support special projects and operational initiatives as assigned.
Communicate with clients about order status, updates, and requests for additional information.
Build and maintain positive client relationships through professional, responsive service.
Coordinate with contractors and service providers to ensure assignments are completed accurately and on time.
Address inquiries, resolve issues, and escalate concerns when necessary.
Ensure data accuracy and proper documentation within company systems.
Review records and service information for completeness and compliance.
Identify and resolve discrepancies before they affect service delivery.
Contribute to process improvements that enhance operational efficiency and client satisfaction.