Legal Priority Operator - 3rd Shift (Hybrid)

RR Donnelley•Phoenix, AZ
•$42,700 - $59,700•Hybrid

About The Position

The Legal Priority Operator serves as the primary contact for department requests involving word-processing projects, including document formatting, proofreading, editing, styling, printing, and converting or saving documents as images or PDFs. The role coordinates and prioritizes incoming work, gathers assignment details from requesters, determines how tasks should be completed, and directs work to appropriate internal, local, or off-site resources. The operator also assists with proofreading and quality control during periods of heavy volume and delivers projects within negotiated timeframes. The position requires thorough knowledge of firm-supported software and may involve other related duties and special projects. This is a hybrid, third-shift position scheduled Tuesday through Saturday, 11:00 p.m. to 7:30 a.m. The stated hourly rate is $26.31. Compensation may also include overtime, shift differential, call-in, or stand-by pay, depending on the role. Employment offers are contingent on successful pre-employment background and drug screening.

Requirements

  • Ability to work in a fast-paced environment and meet pressing deadlines.
  • Ability to produce quality work product.
  • Minimum typing speed of 60 words per minute with 95% accuracy.
  • Excellent verbal and written communication skills.
  • Flexibility to work overtime as required.
  • High school diploma or equivalent required.
  • Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
  • Prior document-processing experience in a team environment.

Nice To Haves

  • Bachelor's degree or at least 2 years of legal experience.
  • Experience with or exposure to Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, or Citrix Workspace.
  • Knowledge of legal terminology.
  • Transcription experience.

Responsibilities

  • Serve as the primary point of contact for incoming requests for word-processing projects, including formatting, proofreading, editing, document styling, printing, and document conversion or saving to images or PDF.
  • Coordinate, assign, distribute, prioritize, track, and expedite department workload.
  • Interface with requesters to gather details and understand assignment requirements.
  • Analyze requests, determine how tasks should be performed, and engage appropriate resources.
  • Direct requests to appropriate resources and coordinate with local and off-site office services.
  • Assist with proofreading and quality-control analysis during periods of heavy volume.
  • Deliver projects within a reasonable, negotiated timeframe.
  • Maintain thorough knowledge of all firm-supported software packages.
  • Perform other related duties and assist with special projects as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer and partner discounts
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service