V104 - Legal Intake Administrator

Job Duck

3d•Remote

About The Position

At Job Duck, we are seeking a dedicated and detail-oriented Legal Intake Administrator to support a busy appellate law practice. This role is essential to ensuring every prospective client interaction is handled with professionalism, clarity, and care from the very first contact. You will manage intake communications, collect and organize critical information, and help maintain smooth internal workflows that support attorneys and legal operations. Your work will directly influence client satisfaction, case readiness, and overall efficiency. This position is well suited for someone who values structure, communicates confidently, and takes pride in delivering high quality legal support.

Requirements

1 to 2 years of proven experience in a legal intake or similar role
Exceptional high level English skills both spoken and written
Strong written and verbal communication skills
Client focused mindset with professional judgment
High attention to detail and accuracy
Excellent organizational and time management skills
Ability to manage sensitive information with discretion
Proactive and reliable work style
Comfort working independently in a remote setting
Stable internet connection and a quiet home workspace required

Nice To Haves

Prior experience in legal intake, case administration, or client support preferred

Responsibilities

Coordinate follow ups and maintain timely communication with prospective clients
Serve as the first point of contact for potential clients via phone and email
Maintain confidentiality and compliance with legal standards
Support attorneys by preparing intake summaries and organizing documentation
Assess basic eligibility and route matters appropriately
Accurately document inquiries and client details in internal systems
Conduct initial intake interviews and collect relevant case information