SF Standard Job Posting

Harvey • San Francisco, CA

2d • $180,000 - $250,000

About The Position

As a Legal Engineer Associate, you will help law firm and in-house customer users succeed with Harvey. You will deliver tailored training, develop education strategies aligned with legal workflows, and guide customers adopting the platform across practice groups and legal departments. Drawing on your legal training and experience, you will help users translate their legal expertise into productive and innovative use of Harvey. The role serves a diverse range of clients, primarily mid-market and enterprise customers, and works closely with Sales, Customer Success, and Product. It is a high-impact, customer-facing position for someone with a few years of legal practice experience and an interest in shaping the future of legal work.

Requirements

• J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology, or a related role.
• Practical experience building agents, prompts, or workflows for legal use cases, along with the legal judgment to recognize when guidance is needed.
• Clear communication skills, curiosity about AI, and the ability to become fluent in a product quickly through hands-on use.
• Willingness to engage frequently with customers, deliver repeatable training, and create detailed, useful customer resources.
• Strong follow-through and comfort incorporating direct feedback.

Responsibilities

• Deliver engaging, customized product training to attorneys at leading law firms and corporate legal departments.
• Partner with Account Executives, Customer Success Managers, and more senior Legal Engineers to understand client goals and design and deliver effective enablement sessions.
• Support onboarding, expansion, and renewal efforts by helping users become confident and proficient with the platform.
• Gather feedback from training sessions and share insights with Product and Engineering teams to inform development.
• Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas.
• Promote Harvey internally and externally as a leader in AI-powered legal technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree