NY Standard Job Posting

Harvey•New York, NY
•$180,000 - $250,000

About The Position

As a Legal Engineer Associate, you will help law firm and in-house customers succeed with Harvey by delivering tailored training, creating education strategies aligned with legal workflows, and guiding customers adopting the platform across practice groups and legal departments. You will use your legal training and experience to help users apply their legal expertise in productive and innovative ways with Harvey. You will work with a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, Product, and Engineering. This is a high-impact, customer-facing role for someone with a few years of legal practice experience and an interest in shaping the future of legal work.

Requirements

  • J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology, or a related role.
  • Practical experience building agents, prompts, or workflows for legal use cases, along with the legal judgment to recognize when guidance is needed.
  • Clear communication skills, curiosity about AI, and the ability to become fluent in a product quickly through hands-on use.
  • Appetite for frequent customer interactions, repeatable delivery, and detailed work on useful customer resources.
  • Strong follow-through and comfort incorporating direct feedback.

Responsibilities

  • Deliver engaging, customized product training to attorneys at leading law firms and corporate legal departments.
  • Partner with Account Executives, Customer Success Managers, and more senior Legal Engineers to understand client goals and design and deliver enablement sessions that maximize value.
  • Support onboarding, expansion, and renewal efforts by helping users become confident and proficient with the platform.
  • Gather feedback from training sessions and share insights with Product and Engineering teams to inform development.
  • Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas.
  • Evangelize Harvey internally and externally as a leader in AI-powered legal technology.
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