V105- Legal Assistant

Job Duck
•$1,150 - $1,220•Remote

About The Position

Join Job Duck as a Legal Assistant and provide organized, responsive support in a busy legal environment. The role manages client communications, calendars, electronic case files, and administrative processes while working closely with the attorney and legal team. The work helps monitor deadlines, route information correctly, and ensure clients receive timely, professional assistance. A detail-oriented, service-minded professional who can handle changing priorities with discretion and accuracy will thrive in this position. The position includes managing client inquiries and case-related communications, organizing electronic files, coordinating appointments and court appearances, providing clients with logistical information, and supporting electronic filing and routine case management. The role handles a limited volume of incoming calls, estimated at approximately five per day, and escalates legal questions or matters requiring attorney involvement. The schedule is Monday through Friday. The posting lists working hours as 9:00 AM–5:00 PM in its requirements and 9:00 AM–6:00 PM Eastern Time in the Work Shift section. Compensation is $1,150 to $1,220 USD per month. The position is described as remote and requires English.

Requirements

  • Previous experience working in a law firm or legal environment is required.
  • Excellent written and verbal English communication skills are required.
  • Strong computer skills and the ability to learn new legal and communication platforms are required.
  • Experience managing professional email inboxes and calendars is required.
  • Experience handling confidential and sensitive client information is required.

Nice To Haves

  • Experience as a Legal Assistant, Legal Administrator, Client Care Assistant, or in a similar position is preferred.
  • Previous experience with LEAP Legal Software or Zoltiles is beneficial but not required, provided the candidate is comfortable learning new software.

Responsibilities

  • Route correspondence and documentation to appropriate team members.
  • Support the daily administrative operations of the legal team.
  • Assist clients with nonlegal administrative questions and general information.
  • Respond to client inquiries by email and telephone.
  • Provide general legal administrative support for active matters.
  • Manage case-related documents, emails, and information.
  • Open, organize, and maintain electronic client and case files.
  • Anticipate routine client needs and contribute to a smooth, supportive client experience.
  • Build positive rapport with clients and maintain a reassuring communication style.
  • Schedule appointments or relay messages to the attorney when necessary.
  • Ensure clients receive logistical information before scheduled appearances.
  • Confirm upcoming court appearances and other scheduled appointments.
  • Protect confidential and sensitive client information.
  • Escalate legal questions and matters requiring attorney involvement.
  • Determine the nature of client requests and provide appropriate administrative assistance.
  • Handle a limited volume of incoming client calls, estimated at approximately five calls per day.
  • Complete administrative follow-up related to client matters.
  • Forward appropriate third-party communications to clients.
  • Monitor and manage incoming communications through Microsoft Outlook.
  • Contact courts and other relevant offices to confirm appearances, appointments, and logistical information.
  • Provide logistical information, including court addresses, appointment details, and scheduling information.
  • Monitor email communications so important requests are not overlooked.
  • Direct important correspondence to the appropriate person.
  • Follow up with clients to ensure they receive the information they need.
  • Communicate relevant administrative updates to clients in a timely manner.
  • Schedule client appointments and coordinate commitments on the attorney’s calendar.
  • Serve as a professional and approachable point of contact for existing clients.
  • Monitor deadlines and help ensure administrative tasks are completed on time.
  • Assist with electronic filing and routine case management processes.
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