Legal Assistant II

Midland Credit Management, an Encore Capital Group Company•Memphis, TN

About The Position

The Legal Assistant II provides general support and office assistance to the Company’s attorneys and legal group. The role assists with managing litigation and regulatory matters, improving legal and compliance processes, and maintaining ethical and compliance standards. It processes incoming regulatory complaints and demands, and identifies, documents, and responds to complaints as appropriate. The position reports to staff or Corporate Counsel and collaborates with in-house Counsel, Paralegals, and outside attorneys. It also provides training to Legal Assistant I. Applicants must have current authorization to work in the United States on a full-time basis.

Requirements

  • High school diploma.
  • 1–3 years of experience in a Legal Assistant, Paralegal, or similar position.
  • Knowledge of FDCPA/FCRA/CFPB regulations and requirements.
  • Proficiency with MS Office.
  • Ability to prioritize and work in a rapidly changing environment.
  • Current authorization to work in the United States on a full-time basis.

Nice To Haves

  • Bachelor’s degree in Legal Studies or a similar field.
  • Prior experience in a corporate setting.

Responsibilities

  • Conduct initial review and analysis of incoming pleadings, correspondence, and other legal documents.
  • Draft pleadings, settlement agreements, dismissals, discovery, legal correspondence, and memoranda for attorney review as required.
  • Interact with outside counsel and company employees to gather information, documentation, or data, or act as authorized to resolve matters.
  • Provide legal and compliance support to the Legal team.
  • Organize, update, maintain, and archive department files and records in a timely and accurate manner.
  • Assist the Legal department with projects as needed.
  • Perform other duties as assigned.
  • Provide training to Legal Assistant I.

Benefits

  • Competitive salary and eligibility for monthly incentives or an annual bonus.
  • Paid training and development programs, including MCM Academy.
  • Company-sponsored recognition and awards.
  • Tuition assistance for degree programs or coursework related to the current or desired role.
  • Healthcare insurance and comprehensive healthcare plans.
  • Fitness membership reimbursements, Weight Watchers, and wellness rewards.
  • Up to eight hours of paid time off each year for volunteering, plus volunteer grants and matching donations up to US$2,500 per employee annually.
  • Retirement savings program.
  • Company-paid leave for new parents, new-parent flex time, and child backup care options.
  • Company-sponsored team-building events.
  • Paid and floating holidays and generous paid time off.
  • Wellness and mental health initiatives.
  • Leadership training and skill-building.
  • Promotion opportunities from within.
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