Legal Assistant II

Encore Capital Group•Memphis, TN

About The Position

The Legal Assistant II provides general support and office assistance to the Company’s attorneys and legal group. The role uses legal knowledge and skills to assist with litigation and regulatory matters, strengthen legal and compliance processes, and help maintain ethical and compliance standards. It also processes incoming regulatory complaints and demands, identifies and documents complaints, and responds to them as appropriate. The position reports to staff or Corporate Counsel and collaborates with in-house counsel, paralegals, and outside attorneys to support company goals. It also provides training to Legal Assistant I. Applicants must have current authorization to work in the United States on a full-time basis.

Requirements

High school diploma.
1–3 years of experience in a Legal Assistant, Paralegal, or similar position.
Knowledge of FDCPA/FCRA/CFPB regulations and requirements.
Proficiency with MS Office.
Ability to prioritize and work in a rapidly changing environment.
Current authorization to work in the United States on a full-time basis.

Nice To Haves

Bachelor’s degree in Legal Studies or a similar field.
Prior experience in a corporate setting.

Responsibilities

Conduct initial review and analysis of incoming pleadings, correspondence, and other legal documents.
Draft pleadings, settlement agreements, dismissals, discovery, legal correspondence, and memoranda for attorney review as required.
Interact with outside counsel and company employees to gather information, documentation, or data, or act as authorized to resolve matters.
Provide legal and compliance support to the Legal team.
Organize, update, maintain, and archive department files and records in a timely and accurate manner.
Assist the Legal department with projects as needed.
Perform other duties as assigned.
Provide training to Legal Assistant I.
Process incoming regulatory complaints and demands; identify, document, and respond to complaints as appropriate.

Benefits

Competitive salary.
Monthly incentives or annual bonus eligibility.
Paid training and development programs, including MCM Academy.
Tuition assistance and tuition reimbursement.
Comprehensive healthcare plans and options.
Fitness membership reimbursements.
Wellness rewards program and other wellness initiatives.
Up to eight hours of paid time off each year for volunteering.
Volunteer grants and matching financial donations, up to US$2,500 per employee annually.
Retirement savings program.
Company-paid leave for new parents, new parent flex time, and child backup care options.
Paid and floating holidays and generous paid time off.
Company-sponsored team-building events.
Mental health initiatives.
Leadership training and skill-building opportunities.
Promotion opportunities from within.