About The Position

The Legacy Center Front Desk Attendant performs desk functions in accordance with policies and procedures under the supervision of the desk shift manager. The role provides customer service to patrons and guests, supports membership sign-ups, and helps maintain the building and prepare for events. This is a year-round position in the Recreation department, scheduled for 9–20 hours per week across 2–4 shifts. Available shifts include 3–8 p.m., 3:30–8:30 p.m., 4:30–9:30 p.m., and similar Saturday shifts. A minimum of two shifts per week and one Friday or Saturday shift per week is required. Pay is $11.29 per hour; the position is open until filled.

Requirements

  • Be at least 16 years of age.
  • Have excellent customer service skills.
  • Be responsible and self-motivated, with the ability to stay calm in mildly stressful situations.
  • Learn and adapt quickly to frequent program and procedure changes.
  • Work effectively both in a team environment and independently on solitary tasks.
  • Be able to answer phones and be comfortable learning computer software.
  • Work a minimum of two shifts per week, including one Friday or Saturday shift per week.

Responsibilities

  • Answer and filter phone calls from patrons and guests.
  • Provide information about the building and programs offered.
  • Assist with membership sign-ups.
  • Give tours throughout the building.
  • Perform hourly building inspections and light cleaning.
  • Set up and tear down events as directed.
  • Handle the cash drawer and reconcile the till at the end of each shift.
  • Attend bimonthly staff meetings, bi-annual customer service meetings, and other meetings as directed by upper management.
  • Attend Equipment Orientation as needed.
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