Leave of Absence Administrator

Yesway•Fort Worth, TX

8d•Onsite

About The Position

Yesway is seeking a Leave of Absence Administrator to manage employee leave and workplace accommodation processes. The role serves as a primary contact for employees and leaders, coordinates leave cases, supports FMLA and disability processes with a third-party administrator, and maintains accurate and confidential records. The administrator also coordinates return-to-work activities and ensures employees and leaders understand eligibility, rights, responsibilities, and applicable requirements. The position supports ADA accommodations by gathering documentation, partnering with the Benefits Administrator to assess options, tracking requests, and ensuring accommodations are implemented and reviewed. Working with the Benefits Manager, the administrator helps maintain compliance with applicable laws, supports appropriate case handling, and recommends process improvements to strengthen employee experience and operational efficiency.

Requirements

Two years of experience coordinating leaves of absence, disability, accommodations, benefits, or similar HR programs with a multi-location employer.
High school diploma or equivalent required.
Understanding of FMLA, ADA, PWFA, USERRA, HIPAA (written as “HIPPA” in the posting), and other leave-related regulations.
Experience with HRIS systems and Microsoft Office applications.
Strong verbal and written communication skills and ability to build relationships with employees at all levels and external parties.
Excellent case management and organizational skills.
Ability to maintain confidentiality in all aspects of the work.
Meticulous attention to detail and follow-through.

Nice To Haves

Bachelor’s degree in human resources, Business Administration, or a related field.
Experience working with third-party administrators.
Experience managing ADA accommodations and the interactive process.
Knowledge of employment laws related to leave and accommodations.

Responsibilities

Serve as the primary contact for employees and leaders regarding leave programs and processes.
Coordinate personal, medical, parental, military, bereavement, jury duty, and other company-sponsored leave requests.
Partner with the third-party leave administrator on FMLA, short-term disability, and long-term disability processes and communication.
Monitor leave cases for timely documentation, approvals, extensions, returns to work, and closure.
Maintain accurate leave records and documentation in HR systems.
Communicate leave eligibility, rights, responsibilities, and return-to-work requirements to employees and leaders.
Track leave utilization not administered by third-party vendors and ensure compliance with company policies and applicable laws.
Coordinate return-to-work activities, including fitness-for-duty certifications when applicable.
Gather and review supporting documentation for workplace accommodation requests.
Partner with the Benefits Administrator to evaluate reasonable accommodation options.
Track accommodation requests and maintain confidential case files.
Ensure accommodations are implemented and reviewed as necessary.
Maintain compliance with ADA and other applicable regulations, seeking guidance from the Benefits Manager.
Ensure adherence to federal, state, and local leave and accommodation laws.
Maintain confidentiality of medical and employee information.
Recommend process improvements to enhance employee experience and operational efficiency.
Partner with the Benefits Manager to ensure appropriate handling of leave and accommodation cases.