Leave of Absence Administrator

Yesway Careers•Fort Worth, TX

7d•Onsite

About The Position

Yesway is hiring a Leave of Absence Administrator to coordinate employee leave programs and workplace accommodations across a multi-location employer. The role serves as the primary contact for employees and leaders regarding leave programs and processes, and partners with the third-party leave administrator and Benefits team to support leave and accommodation cases. The administrator maintains confidential, accurate records; monitors cases from request through closure and return to work; and supports compliance with applicable laws and company policies. The position also coordinates ADA accommodation requests, including gathering and reviewing supporting documentation, working with the Benefits Administrator to evaluate reasonable accommodation options, tracking requests, and ensuring accommodations are implemented and reviewed. The role partners with the Benefits Manager on case handling, maintains confidentiality, and recommends process improvements to enhance employee experience and operational efficiency.

Requirements

Two years of experience coordinating leaves of absence, disability, accommodations, benefits, or similar HR programs with a multi-location employer.
High school diploma or equivalent required.
Understanding of FMLA, ADA, PWFA, USERRA, HIPAA (spelled “HIPPA” in the posting), and other leave-related regulations.
Experience with HRIS systems and Microsoft Office applications.
Strong verbal and written communication skills and ability to build relationships with employees at all levels and external parties.
Excellent case management and organizational skills.
Ability to maintain confidentiality in all aspects of the work.
Meticulous attention to detail and follow-through.

Nice To Haves

Bachelor’s degree in human resources, Business Administration, or a related field preferred.
Experience working with third-party administrators preferred.
Experience managing ADA accommodations and the interactive process preferred.
Knowledge of employment laws related to leave and accommodations preferred.

Responsibilities

Serve as the primary contact for employees and leaders regarding leave of absence programs and processes.
Coordinate personal, medical, parental, military, bereavement, jury duty, and other company-sponsored leave requests.
Partner with the third-party leave administrator to support employees through FMLA, short-term disability, and long-term disability processes and ensure communication among parties.
Monitor leave cases for timely documentation, approvals, extensions, returns to work, and case closures.
Maintain accurate leave records and documentation in HR systems.
Communicate leave eligibility, rights, responsibilities, and return-to-work requirements to employees and leaders.
Track leave utilization not administered by third-party vendors and ensure compliance with company policies and applicable laws.
Coordinate return-to-work activities, including fitness-for-duty certifications when applicable.
Gather and review supporting documentation for workplace accommodation requests.
Partner with the Benefits Administrator to evaluate reasonable accommodation options.
Track accommodation requests and maintain confidential case files.
Ensure accommodations are implemented and reviewed as necessary.
Ensure adherence to federal, state, and local leave and accommodation laws.
Maintain confidentiality of medical and employee information.
Recommend process improvements to enhance employee experience and operational efficiency.
Partner with the Benefits Manager to ensure appropriate handling of leave and accommodation cases.