Leave of Absence Administrator

JEVS Human Services•Philadelphia, PA
•Hybrid

About The Position

The HR Leave of Absence Administrator supports FMLA, Workers’ Compensation, and Unemployment Compensation programs for all employees, coordinating administration and compliance with applicable employment laws. The role provides exemplary customer service and assistance and develops, implements, and evaluates strategies for managing leaves of absence effectively. Based in Center City, Philadelphia, the position follows a hybrid schedule requiring three days onsite and may involve travel to JEVS program locations.

Requirements

  • At least 3 years of Human Resources experience.
  • Experience managing FMLA is required.
  • Excellent verbal and written communication skills.
  • Strong customer service skills.
  • Excellent computer skills and proficiency in Microsoft Suite, including Excel.
  • Strong knowledge of relevant federal and state regulations and employment laws, including FMLA, ADA, and Workers’ Compensation.
  • Adhere to the JEVS code of conduct.
  • Ability to travel up to 20% to various JEVS program locations.

Nice To Haves

  • Bachelor’s degree in business, human resources, or a related field; appropriate experience may substitute for a degree.
  • Experience managing Workers’ Compensation and Unemployment Compensation programs.
  • Experience with HRIS.

Responsibilities

  • Administer FMLA policies, respond to inquiries, and communicate with employees and supervisors.
  • Administer Workers’ Compensation processes, including inquiries, vendor management, and communications relating to injuries.
  • Manage Workers’ Compensation claims from initial injury reporting through resolution, ensuring timely reporting and required documentation.
  • Administer Unemployment Compensation claims, respond to requests, confirm employment status, and serve as a liaison with the vendor, ADP, and HR managers.
  • Collect relevant data for Unemployment Compensation hearings and provide it to the hearing officer.
  • Serve as the subject matter expert for FMLA, Workers’ Compensation, Unemployment Compensation, and other leaves under the direction of HR leadership.
  • Monitor completion of leave documentation and provide notifications at each stage of the leave process.
  • Review leave requests to determine eligibility and certification in accordance with company policies and state and federal leave laws.
  • Track hours used for intermittent FMLA leave and coordinate with Payroll to ensure accurate pay.
  • Communicate absences, accommodations, and return-to-work information to employees, supervisors, managers, and the HR team as appropriate.
  • Educate employees and managers on leave policies, procedures, and requirements.
  • Stay informed about changes to leave laws, Workers’ Compensation, Unemployment Compensation, and HR best practices.
  • Support projects, system implementations, and HR initiatives in assigned areas.
  • Provide general administrative and operational support and serve as backup for HRIS input.
  • Perform other related duties as assigned.

Benefits

  • 401(k) with company match.
  • Tuition assistance for eligible employees with at least one year of service who are enrolled in job-related, accredited degree or certificate courses.
  • Health, dental, and vision coverage.
  • Paid vacation and sick time.
  • 10–12 paid holidays per year.
  • Pre-tax commuter benefits.
  • Continuing education, professional development opportunities, retreats, and training.
  • Employee referral bonus.
  • Reimbursement of eligible mileage and travel expenses.
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