Leave Management Specialist

OneDigital
•$70,000 - $80,000

About The Position

OneDigital is seeking a Leave Management Specialist to join its Human Resources Consulting team. The specialist will oversee and administer leave-of-absence (LOA) programs for clients that outsource this work to OneDigital. The role supports clients across multiple industries by helping streamline LOA administration, providing guidance, and meeting day-to-day leave administration needs. The specialist manages assigned client cases and relationships with HR and benefits teams, managers, employees, and corporate counsel as needed. The position includes administration and compliance support for federal, state, and local leave regulations and client-specific programs. It also involves onboarding clients, configuring their administration system, identifying process improvements, conducting audits, coaching managers, supporting employees through the reasonable-accommodation interactive process, and preparing reports. Candidates must be eligible to work in the United States without work visa or residency sponsorship. The typical base pay range is $70,000–$80,000, dependent on skills, education, qualifications, professional experience, and location. Some roles may also be eligible for variable compensation, commission, and/or an annual bonus.

Requirements

  • At least 6 years of experience managing high-volume leave-of-absence administration for mid- to large-sized companies with employees in multiple states.
  • Strong knowledge of federal, state, and local leave regulations, including FMLA, CFRA, PDL, PFL, USERRA, and ADA/ADAAA, and company-specific programs such as Paid Parental Leave.
  • Proven project management skills and the ability to multitask while managing the priorities and moving parts of multiple clients.
  • Exceptional oral and written communication skills, a sense of urgency, and a desire to build lasting relationships.
  • Sound judgment consistent with standards, practices, policies, procedures, regulations, and federal and state law.
  • Strong research and analytical skills.
  • Ability to work with a variety of personalities at all levels throughout the firm.
  • Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment.
  • Excellent proficiency with Microsoft Office products and leave-of-absence management systems.
  • Eligibility to work in the United States without work visa or residency sponsorship.

Nice To Haves

  • Professional in Human Resources (PHR) certification.
  • Experience with ClaimVantage.

Responsibilities

  • Manage day-to-day leave-of-absence administration for assigned clients and maintain relationships with their HR and benefits teams, managers, employees, and corporate counsel as needed.
  • Administer leave cases and support compliance with federal, state, and local leave regulations, as well as company-specific leave programs.
  • Respond promptly to leave inquiries and provide expert guidance and customer service.
  • Onboard new clients by facilitating meetings, recommending processes, and managing implementation.
  • Set up new clients in the LOA administration system and configure it to reflect client programs and policies, including importing historical data when available.
  • Identify opportunities to improve the efficiency and compliance of client and OneDigital leave processes.
  • Conduct leave-of-absence audits for clients as needed and provide feedback and recommendations.
  • Coach managers on leave policies and processes and engage with employees in the interactive process concerning reasonable accommodations.
  • Provide leave-of-absence reports to clients on request and on scheduled intervals.

Benefits

  • Health benefits
  • Wellbeing benefits
  • Retirement benefits
  • Other financial benefits
  • Paid time off
  • Overtime pay for non-exempt employees
  • Learning and development programs
  • Reimbursement of job-related expenses according to company policy
  • Employee perks and discounts
  • Variable compensation, commission, and/or annual bonus may be available for eligible roles.
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