About The Position

Dominium is seeking a Leasing Support Specialist for an elevated, sales-focused role primarily centered on leasing apartment homes. The position does not have a specific property and will rove within an assigned region. It reports directly to a National Leasing Support Manager and is compensated for leasing apartments above industry norms. The specialist represents sales at assigned properties, manages leads, maintains knowledge of the property and surrounding area, conducts community outreach, and works with regional marketing to pursue traffic opportunities and monitor market conditions. The role may require travel and, depending on the property, a valid driver’s license, the ability to operate specified vehicles, and auto insurance. Dominium is a purpose-driven affordable housing development and management company operating in approximately 20 states with more than 1,300 employees. The company has more than 50 years of experience and is guided by its EDGE values: Entrepreneurial Innovation, Developing People, Growth Mindset, and Execution. It offers a competitive salary, an incentive bonus program, training and development, career growth, and community volunteer and outreach programs. Eligible employees may access a comprehensive benefits package.

Requirements

  • High school diploma or equivalent education.
  • At least 2 years of sales experience.
  • Good verbal and written communication skills, including the ability to communicate in English orally and in writing.
  • Well-developed people skills and the ability to work with varied personalities and situations in a friendly, outgoing, and professional manner.
  • Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, and similar amounts.
  • Familiarity with computers and programs such as Word and Excel.
  • Ability to focus on established goals and sales requirements.
  • Ability to travel as needed.

Nice To Haves

  • Sales and/or other customer service experience is highly preferred.
  • Familiarity with Microsoft Office and Yardi is preferred.
  • Depending on the property and as determined by senior management, a valid driver’s license, ability to drive a motor vehicle, mini-truck, under-speed vehicle (USV), and utility vehicle (UTV), and auto insurance may be required.

Responsibilities

  • Represent sales at each assigned property.
  • Manage leads to ensure sales receive priority.
  • Walk available homes, including the model, daily to ensure standards are met.
  • Maintain familiarity with the property and its surroundings, including competition, schools, hospitals, banks, shopping, transportation, and local amenities.
  • Schedule and complete outreach initiatives in the local community.
  • Work with the Regional Marketing Manager to pursue traffic opportunities.
  • Review the market survey weekly and provide the Regional Marketing Manager with changes in market rent, specials, and occupancy.
  • Ensure all site traffic is recorded in Voyager/CRM.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and incentive bonus program.
  • Training and development programs and career growth opportunities.
  • Community volunteer and outreach programs.
  • Basic Life and AD&D insurance.
  • Employee, spouse, and child supplemental Life and AD&D insurance.
  • Short- and long-term disability insurance.
  • Medical, dental, and vision coverage.
  • Optional Health Savings Accounts and Medical and Dependent Care Flexible Spending Accounts.
  • Voluntary accident, critical illness, and whole life benefits.
  • Employee Assistance Program.
  • 401(k) plan.
  • Health and financial wellness programs.
  • Paid Time Off, paid holidays, and floating holidays.
  • Paid parental leave.
  • Education reimbursement.
  • Employee recognition program.
  • Dominium Employee Emergency Fund.
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