Leasing Specialist - Tempo Apartments

Milhaus•Hilliard, OH

About The Position

The Leasing Specialist initiates and coordinates all phases of apartment leasing. The role supports the Property Manager in generating satisfactory cash flow, fostering positive resident relations, and optimizing resident retention. The Leasing Specialist communicates with Milhaus employees, outside vendors, and other relevant individuals to fulfill the role’s responsibilities. The position also supports property operations, marketing, resident and community outreach, and the presentation and upkeep of the property. The Property Manager generally assigns primary areas of responsibility, which may change over time, to provide continued training in different aspects of property operations.

Requirements

Minimum of two years of progressively responsible sales-related experience.
High school diploma or equivalent.
Valid driver’s license.
Reliable private transportation.
Demonstrated excellence in producing promotional materials.
Ability to meet the public with courtesy, tact, and poise.
Computer skills sufficient to enter daily operations data.
Knowledge of Equal Housing Opportunity requirements and applicable program regulations.

Responsibilities

Handle residency inquiries by telephone and in person, and maintain inquiry records.
Conduct apartment and property tours; greet prospective residents; take applications and deposits; verify information; and follow up with prospective residents.
Provide and explain written materials and applications to prospective residents.
Screen, interview, and notify applicants of acceptance or denial in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations.
Conduct marketing surveys and make recommendations based on survey analysis.
Assist with composing flyers and other promotional media, and developing promotional ideas and materials.
Assist the Property Manager with property operations and participate in training across different operational areas.
Keep the office, business center, clubhouse, models, target apartments, and market-ready apartments in excellent condition; clean, vacuum, and dust as needed.
Inspect the property grounds, pick up litter, and report service needs to maintenance staff.
Inspect move-outs and vacant apartments.
Make community contacts with employers, real estate agencies, and others as part of corporate and community outreach.
Accept checks, money orders, and certified checks for daily deposits.
Report property loss, liability-related incidents, and work-related injuries to appropriate parties in a timely manner.
Comply with local, state, and federal regulations and company policies and procedures.
Perform other duties assigned by the supervisor.