Property Manager - Tempo Apartments

Milhaus•Hilliard, OH

About The Position

The Property Manager is responsible for the overall management of a multifamily apartment community, including marketing, budgeting, financial management, oversight of the physical plant, and supervision of staff. The role communicates regularly with Milhaus employees, lenders, property owners, financial partners, fee clients, and other relevant individuals. The Property Manager ensures the community meets or exceeds financial performance targets and ownership objectives by maximizing revenue, monitoring and controlling expenses, maintaining appropriate staffing and training, focusing on resident satisfaction, preserving and enhancing the asset, and reinforcing regulatory compliance and adherence to legal requirements. The position oversees property financial performance, marketing and leasing, asset preservation, personnel management, and administrative functions. It prepares budgets and financial reports, manages collections and purchasing, develops occupancy and retention strategies, oversees maintenance and capital improvements, hires and develops on-site staff, and ensures timely and accurate reporting and compliance. The role reports to the Regional Director for assigned duties.

Requirements

At least two years of progressively responsible property management experience at a community of at least 200 units, with demonstrated ability to deliver financial results.
High school diploma; a college degree is preferred.
Valid driver’s license and reliable private transportation.
Experience in budgeting, revenue enhancement, and expense control.
Strong track record in personnel management, including hiring, training, and staff development.
Excellent oral and written communication skills.
Excellent organizational and time-management skills.
Strong interpersonal and consensus-building skills.
Excellent training skills.
Excellent computer skills, especially Microsoft Office Suite, including Word and Excel.
Ability to travel overnight at least once per quarter.
Ability to operate basic office equipment.
Ability to lift up to 20 pounds.

Nice To Haves

College degree preferred.
CAM designation is a plus.
Experience with Entrata software application preferred.

Responsibilities

Prepare and submit the annual property budget for review by September 30, and monitor performance to meet or exceed budgeted NOI.
Develop systems to maximize revenue and control operating expenses; review financial performance and prepare monthly budget variance reports.
Participate in financial and ownership reporting, ensure rents and fees are collected and deposited on time, and initiate appropriate collection and legal actions for receivables.
Initiate purchases within approved spending limits, review invoices and general ledgers, oversee contract bidding, and pursue cost efficiencies.
Process Reserve for Replacement reimbursements where applicable, collaborate with other Property Managers on best practices, and identify ancillary income opportunities and appropriate fee and utility pass-throughs.
Develop and implement an annual marketing plan, update it quarterly, and update market information and rental comparisons at least monthly.
Recommend rent and concession adjustments, develop resident retention and lease renewal strategies, and maintain a focus on resident satisfaction.
Approve rental applications, ensure residents comply with lease provisions, inspect vacant apartments, and maintain an adequate inventory of market-ready units.
Conduct regular property inspections and supervise maintenance functions, including scheduling, purchasing, service response, and unit turnovers.
Establish follow-up for completed service requests, oversee budgeted capital projects, ensure timely move-in and move-out inspections, and monitor preventive maintenance.
Report potential liability issues and take steps to minimize risk-management exposure.
Recruit, hire, train, coach, develop, and discipline on-site staff; administer compensation within the approved budget.
Complete quarterly staff performance appraisals, establish and monitor staff goals, ensure policy and legal compliance, and administer incentive compensation accurately and on time.
Conduct regular staff meetings addressing property performance, policies, and other property and company business.
Ensure reports are accurate and timely, record keeping is handled properly, property information is entered into computer systems, and incident reports are processed immediately.
Supervise eviction and bad-debt collection processes and ensure compliance with applicable laws and regulations.
Perform other duties as assigned by the Regional Director.