Leasing Specialist - Lavina Apartments

Milhaus•Noblesville, IN

About The Position

The Leasing Specialist initiates and coordinates all phases of apartment leasing, helping the Property Manager generate satisfactory cash flow, positive resident relations, and optimal resident retention. The role involves regular communication with Milhaus employees, outside vendors, and other relevant individuals. The Leasing Specialist also assists with property operations and receives ongoing training across different operational areas as assigned by the Property Manager. The role may be based onsite at a property or at the company’s downtown Indianapolis corporate office.

Requirements

At least two years of progressively responsible sales-related experience.
High school diploma or equivalent.
Valid driver’s license.
Reliable private transportation.
Demonstrated excellence in producing promotional materials.
Ability to meet the public with courtesy, tact, and poise.
Computer skills sufficient to enter daily operations data.
Knowledge of Equal Housing Opportunity requirements and applicable program regulations.

Responsibilities

Handle residency inquiries by telephone and in person, and maintain inquiry records.
Conduct apartment and property tours; greet prospective residents; take inquiries, applications, and deposits; verify information; and follow up with prospective residents.
Provide and explain written materials and applications to prospective residents.
Screen and interview applicants and notify them of acceptance or denial in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations.
Conduct marketing surveys and make recommendations based on survey analysis.
Assist in composing flyers and other promotional media, and in creating promotional ideas and materials.
Assist the Property Manager with property operations and assigned areas of responsibility.
Maintain the office, business center, clubhouse, models, target apartments, and market-ready apartments; clean as needed; inspect the property, pick up litter, report service needs, and inspect move-outs and vacancies.
Make community contacts with employers, real estate agencies, and others as part of the corporate and community outreach program.
Accept checks, money orders, and certified checks for daily deposits.
Report property loss, liability-related incidents, and work-related injuries to the appropriate parties in a timely manner.
Comply with local, state, and federal regulations and company policies and procedures.
Perform other duties as assigned by the supervisor.