Leasing Specialist - Lavina Apartments

Milhaus•Noblesville, IN

14h

About The Position

The Leasing Specialist initiates and coordinates all phases of apartment leasing, with the primary objective of assisting the Property Manager in generating satisfactory cash flow, positive resident relations, and optimal resident retention. The role regularly communicates with Milhaus employees, outside vendors, and other individuals as needed to fulfill its responsibilities. The position handles residency inquiries and follow-up, conducts apartment and property tours, receives applications and deposits, verifies applicant information, and explains written materials to prospective residents. It screens, interviews, and notifies applicants in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations. The Leasing Specialist also supports marketing efforts, property operations, inspections, resident outreach, and daily deposits, while promptly reporting property loss, liability incidents, and work-related injuries. The Property Manager generally assigns primary areas of responsibility, which may change over time, to provide continual training in different aspects of property operations. The role is based either at the corporate office in downtown Indianapolis or onsite at one of the company's properties.

Requirements

At least two years of progressively responsible sales-related experience.
High school diploma or equivalent.
Valid driver's license.
Reliable private transportation.
Demonstrated excellence in producing promotional materials.
Ability to meet the public with courtesy, tact, and poise.
Computer skills sufficient to enter daily operations data.
Knowledge of Equal Housing Opportunity requirements and applicable program regulations.

Responsibilities

Handle telephone and in-person residency inquiries and maintain inquiry records.
Conduct apartment and general property tours, greet prospective residents, take applications and deposits, verify information, and follow up with prospects.
Furnish and explain written materials and applications to prospective residents.
Screen and interview applicants and notify them of acceptance or denial in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations.
Conduct marketing surveys and make recommendations based on survey analysis.
Assist with composing flyers and other promotional media and developing promotional ideas and materials.
Assist the Property Manager with property operations and participate in training across different operating areas.
Keep the office, business center, clubhouse, models, target apartments, and market-ready apartments in excellent condition; clean as needed.
Inspect the property while on the grounds, pick up litter, and report service needs to maintenance staff.
Inspect move-outs and vacant apartments.
Make community contacts with employers, real estate agencies, and others as part of corporate and community outreach.
Accept checks, money orders, and certified checks for daily deposits.
Promptly report property loss or liability-related incidents and work-related injuries to the appropriate parties.
Comply with local, state, and federal regulations and company policies and procedures.
Perform other duties assigned by the supervisor.