Leasing Specialist Floater

NALS Apartment Homes•Albuquerque, NM
•$17 - $18

About The Position

NALS Apartment Homes is seeking a dedicated, flexible Leasing Specialist Floater to support multiple properties across Albuquerque, New Mexico. The role focuses on achieving and maintaining optimum occupancy by leasing apartments and renewing existing leases. The successful candidate is adaptable, customer-focused, sales-motivated, and willing to travel between five properties as needed. This position has a 40-hour work week and requires working Saturdays. The Leasing Specialist Floater works with prospective and current residents throughout leasing, move-in, renewal, and move-out processes. The position also involves resident relations, general office duties, and quality-control procedures.

Requirements

  • At least one year of experience in a service- or sales-related industry.
  • Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors.
  • Self-motivated, positive, and sales-motivated.
  • Professional, neat, and well-groomed appearance.
  • Ability to walk up and down stairs while showing apartments.
  • Ability to lift up to 25 pounds; seek assistance from the maintenance department for heavier lifting.
  • Flexibility to adapt to changing needs across five Albuquerque properties; travel between properties is required.
  • A valid driver's license and current auto insurance may be required.
  • Availability for a 40-hour work week, including Saturdays.

Responsibilities

  • Lease apartments and convert telephone inquiries into appointments.
  • Tour the community with prospective residents and send thank-you notes to prospective residents.
  • Pre-qualify applicants, review pending applications for submission for approval, and notify applicants of application status.
  • Move in new residents, review necessary paperwork, accept payment as pre-determined by the Assistant Manager, and accurately complete lease paperwork, applications, and credit checks in a timely manner.
  • Deliver move-in gifts, walk units before move-in, and issue keys.
  • Renew current resident leases, notify residents of lease expirations, determine the length of new leases, and review new lease terms with residents.
  • Process resident move-outs and complete the required paperwork; retrieve keys, passes, and other items from residents.
  • Assist current residents professionally with concerns and needs to minimize resident problems, and maintain positive resident relations.
  • Attend resident functions unless directed otherwise by a supervisor.
  • Perform general office duties, including opening or closing the office, typing, filing, answering phones, and assisting with weekly reports.
  • Complete quality-control procedures as directed by a supervisor.
  • Perform additional duties, responsibilities, or projects as assigned.
  • Travel between five Albuquerque properties as needed and work Saturdays.

Benefits

  • $500 signing bonus.
  • Starting compensation of $17–$17.50 per hour.
  • Leasing and renewal commission.
  • 30% rent discount.
  • 10+ days of paid time off in the first year of employment.
  • Comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
  • 401(k) with employer match.
  • Employee assistance program.
  • Wellness program.
  • Employee referral program.
  • Career progression opportunities.
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