Leasing Professional - The Fillmore Center
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The community is a stabilized high-rise with 1,114 units. The schedule lists Thursday and Friday off, Saturday 8:00 a.m.–5:00 p.m., and Sunday–Wednesday 9:00 a.m.–6:00 p.m.; the role also requires flexibility to take call during evenings, weekends, and holidays. The position requires 1–2 years of experience and skills in leasing and sales, hospitality, and customer service, as well as proficiency in Microsoft Office, RealPage, HappyCo, and Microsoft Teams. A valid driver’s license is required to operate a golf cart on the property, and any licenses or certifications required by state and local jurisdictions must be held. The hourly range is $22.12–$26.00 in San Francisco. The role is eligible for incentive-based bonuses and a 20% housing discount, subject to applicable discount and unit availability. The posting describes onsite property benefits including medical, dental, vision, disability and life insurance; paid time off; paid holidays; a 401(k) match; paid parental leave; fertility-benefit reimbursement; and other listed programs.
Requirements
- 1–2 years of experience.
- Skills in leasing and sales, hospitality, and customer service.
- Proficiency in Microsoft Office, RealPage, HappyCo, and Microsoft Teams.
- Hold licenses and certifications required by state and local jurisdictions.
- Valid driver’s license to operate a golf cart on the property.
- Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
- Ability to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Ability to work indoors and outdoors in all weather conditions.
- Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Responsibilities
- Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
- Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
- Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies on concessions, specials, and occupancy programs.
- Design and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
- Use property-management software to track availability and leasing activity and maintain resident and prospect information.
- Inspect the marketing corridor and leasing tour, coordinate upkeep with maintenance, maintain appealing show units and amenities, and prepare the leasing office for daily activity.
- Follow up with prospects and new residents to support leasing decisions and satisfaction through email, notes, calls, or other contact.
- Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring renewal documents are completed on time.
- Respond promptly and courteously to resident and client or owner concerns, resolve problems where appropriate, and document or route requests to the appropriate people.
Benefits
- 20% housing discount for this position, subject to discount and unit availability.
- Incentive-based bonuses.
- Medical, dental, vision, disability, and life insurance benefits.
- Low-cost or free basic employee-only medical coverage.
- Paid time off, including 15 vacation days, 4 personal days, and 10 sick days for new hires.
- 11 paid holidays and, after one year of service, a day off for the employee’s birthday.
- Additional vacation accrual with tenure.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave.
- Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
