Leasing Professional - The Fillmore Center
About The Position
This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The community is a stabilized high-rise property with 1,114 units. The schedule is off Thursday and Friday, Saturday 8:00 a.m.–5:00 p.m., and Sunday–Wednesday 9:00 a.m.–6:00 p.m. The position is eligible for a 20% housing discount and incentive-based bonuses. The hourly range is $22.12–$26.00 in San Francisco. Additional compensation may include incentive bonuses, subject to the applicable program and eligibility. The position requires a flexible schedule that includes taking call during evenings, weekends, and holidays, and may involve occasional or regular travel to assist other properties or attend training and business meetings.
Requirements
- 1–2 years of experience.
- Leasing and sales skills.
- Hospitality and customer service skills.
- Proficiency in Microsoft Office, RealPage, HappyCo, and Microsoft Teams.
- Any licenses and certifications required by state and local jurisdictions.
- A valid driver’s license to operate a golf cart on the property.
- Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Responsibilities
- Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in materials, and supporting move-in and lease signing.
- Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
- Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow established policies on concessions, specials, and other occupancy programs.
- Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
- Use on-site property management software to track apartment availability and leasing activity and to manage resident and prospect information.
- Maintain company standards for the community and show units by inspecting tour areas, coordinating upkeep with maintenance, merchandising models and amenities, and preparing the leasing office for daily activities.
- Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
- Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
- Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or forward requests to appropriate personnel.
Benefits
- 20% housing discount, subject to applicable discount and unit availability.
- Incentive-based bonuses.
- Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
- Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires, with additional vacation accrued based on tenure.
- Birthday off after one year of service.
- Paid six-week sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
