Leasing Professional - Nash Springs

Greystar Management Services•Colorado Springs, CO

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role conducts prospect sales and leasing, helps prepare apartments and residents for move-in, monitors market conditions, and carries out marketing and community-specific occupancy programs. It also uses on-site property management software to track availability and leasing activity, maintains the quality of the leasing environment, follows up with prospects and residents, and responds to concerns and questions.

Requirements

Hold licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Travel may be required to assist other properties, attend training classes, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and follow policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect the marketing corridor and tour route, coordinate upkeep with maintenance, maintain show units and amenities, and prepare the leasing office for daily leasing activities.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal documents, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or refer requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.