Leasing Professional - Nash Springs

Greystar•Colorado Springs, CO
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include conducting tours, processing applications, preparing lease and move-in materials, supporting move-in readiness, implementing marketing plans, maintaining leasing records, following up with prospects and residents, and responding to resident and client/owner concerns.

Requirements

  • Hold licenses and/or certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Be able to work inside and outside in all weather conditions.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Conduct sales and leasing activities to support revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and follow community policies for concessions, specials, and occupancy programs.
  • Create and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track apartment availability, leasing activity, and resident and prospect information.
  • Maintain community and show-unit presentation standards by inspecting leasing areas and tours, communicating upkeep needs, and preparing models, amenities, and the leasing office.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns, resolve problems where possible, and document or route requests to the appropriate person.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low-cost (free basic) employee medical coverage for employee-only plans.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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