Leasing Professional - Aqua at Sandy Springs

Greystar Management Services•Sandy Springs, GA

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a stabilized garden-style community with 219 units and follows a Monday–Friday schedule with rotating weekends.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including evenings, weekends, and holidays when taking call.

Responsibilities

Greet and qualify prospects, conduct community tours and apartment showings, process applications, perform credit screening and criminal background checks, prepare lease and move-in packages, and support smooth move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and occupancy goals; and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and events.
Use on-site property management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant demographic information.
Maintain the company’s show-quality standards by inspecting marketing and tour areas, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents by email, notes, cards, phone, or other contact to support leasing decisions and resident satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve issues, and document or relay requests to the appropriate people.
Travel as needed to assist other properties, attend training, business meetings, or fulfill job responsibilities.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year; additional vacation accrues with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.