Leasing Professional - One North of Boston

Greystar Management Services•Boston, MA

8d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts sales and leasing activities, prepares apartments and move-in materials, monitors market conditions, implements marketing plans, and uses property-management software to track availability and leasing activity. The role also maintains the quality of the community’s leasing areas and show units, follows up with prospects and residents, supports lease renewals, and responds to resident and client or owner concerns. The position requires a valid driver’s license to operate a golf cart on the property and any licenses or certifications required by applicable state and local jurisdictions. It involves working indoors and outdoors in all weather conditions, occasional travel as needed, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The listed hourly range is $24.00–$26.00. The role may be eligible for onsite-property bonus programs. Benefits are offered to full-time employees.

Requirements

Hold a valid driver’s license to operate a golf cart on the property.
Hold any licenses or certifications required by state and local jurisdictions.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals; follow community policies for concessions and specials.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
Use on-site property-management software to track apartment availability and leasing activity and manage resident and prospect information.
Inspect the marketing corridor, leasing tour, show units, model, and amenities; coordinate maintenance needs and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolving problems or conveying requests to appropriate individuals.
Travel as needed to assist other properties, attend training, or attend business meetings.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.