Leasing Professional - Ascend Brightleaf

Greystar•Durham, NC

1d•$17 - $19•Onsite

About The Position

The Leasing Professional at Ascend Brightleaf coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is based at a 336-unit garden-style community in lease-up in Durham, North Carolina. The schedule is Monday through Friday with rotating weekends. The role also requires a flexible schedule that includes taking call during evenings, weekends, and holidays, and may involve travel to other properties or for training and business meetings. The hourly range is $17.00–$19.00. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount subject to availability; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance, legal, charitable giving, and other benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain show-quality standards by inspecting marketing areas and tour routes, communicating maintenance needs, preparing show units and amenities, and readying the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client or owner concerns, resolve problems, and route or document requests as appropriate.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly onsite property bonus programs.