Leasing Professional (Part-Time) - Ascend at Forum

Greystar Management Services•Grand Prairie, TX

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction during the lease term, and securing lease renewals. The role includes greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and helping ensure smooth move-ins. It also supports apartment readiness, market awareness, marketing plans and campaigns, leasing data management, community presentation standards, prospect follow-up, renewal activity, and prompt handling of resident and client/owner concerns.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease-signing processes.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, leasing activity, resident and prospect data, and demographic information.
Maintain show-quality standards by inspecting leasing areas and tour routes, communicating maintenance needs, preparing model units and amenities, and setting up the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner questions and concerns, resolve issues, and route or document requests as appropriate.