Leasing Professional (Part-Time) - Ascend at Forum

Greystar•Grand Prairie, TX

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role supports prospective residents through the leasing process, provides resident satisfaction throughout the lease term, and secures lease renewals. The position involves sales and leasing, prospect follow-up, apartment readiness and presentation, marketing execution, use of property-management software, resident communications, and lease-renewal administration. It also requires responding promptly to resident and client/owner concerns. The role may require travel to other properties or business activities and a flexible schedule that includes being on call during evenings, weekends, and holidays.

Requirements

Hold any licenses and/or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans and goals; and follow established policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns and special programs.
Use on-site property-management software such as OneSite or Yardi to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information.
Inspect marketing corridors and leasing tours; communicate maintenance and upkeep needs; maintain appealing show units, models, and amenities; and prepare the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions; resolve problems or document and convey requests to the appropriate individuals.
Travel as needed to assist other properties, attend training classes or business meetings, or otherwise fulfill job responsibilities.
Take on-call shifts during evenings, weekends, and holidays.