Leasing Professional - Citation Club

Greystar Management Services•Delray Beach, FL

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position is at a stabilized, 404-unit garden-style community. The schedule is Monday through Friday with rotating weekends. The role may also require a flexible schedule that includes taking call during evenings, weekends, and holidays. Occasional or regular travel may be required to assist other properties or attend training and business meetings.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, touring the community, showing apartments, processing applications and screenings, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Plan and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific promotions.
Use on-site property management software to track availability, record leasing activity, manage prospect and resident data, and capture demographic and other relevant information.
Maintain the community, leasing tour, show units, and amenities to company show-quality standards; communicate maintenance needs and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve issues, and document or route requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.