Leasing Professional - Citation Club

Greystar•Delray Beach, FL

3d•$20 - $23•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. This position is at Citation Club, a stabilized garden-style community with 404 units. The schedule is Monday through Friday with rotating weekends.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and goals; and follow community policies on concessions, specials, and other occupancy programs.
Create and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and events.
Use on-site property management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other relevant information.
Maintain the community’s show-quality standards by inspecting marketing areas and tour routes, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or direct requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.