Leasing Professional - The M Club Apartments

Greystar•Indianapolis, IN

1d•$20 - $22•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position carries out sales and leasing activities, supports marketing and occupancy initiatives, uses property-management software to maintain prospect and resident information, and helps ensure the community and its show units meet company standards. It also responds to resident and client/owner concerns and supports smooth move-ins and timely lease renewals.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

Greet and qualify prospects; conduct community tours and apartment showings; process applications, credit screening, and criminal background checks; prepare lease and move-in packages; and support smooth move-ins and lease signings.
Inspect apartments before resident move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and promotions.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other relevant information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, merchandise show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems when appropriate, and document or relay requests to the appropriate people.
Travel occasionally or regularly as needed to assist other properties, attend training, or participate in business meetings.
Work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Benefits

Eligible onsite employees may receive a housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Quarterly or annual performance-based bonus eligibility for corporate positions; weekly, monthly, and/or quarterly bonus eligibility for onsite property positions.
Medical, dental, vision, disability, and life insurance; low or no employee cost for basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.