Leasing Professional - Sundance Apartments

Greystar Management Services•Vallejo, CA

16h•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. Responsibilities include leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role is at a stabilized, garden-style community with 396 units and is eligible for incentive-based bonuses. The Leasing Professional conducts leasing and sales activities, supports move-ins, maintains the quality of apartments and common areas, implements marketing plans, tracks leasing activity in property-management software, follows up with prospects and residents, and responds to resident and client/owner concerns. The schedule lists Sunday and Wednesday as days off. The position requires a flexible schedule, including on-call availability during evenings, weekends, and holidays, and may involve travel to other properties or business events.

Requirements

One to two years of experience.
Previous experience in leasing, sales, or customer service is preferred.
Hold any licenses or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including on-call availability during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous experience in leasing, sales, or customer service.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and arrange for outstanding items to be addressed by the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information.
Maintain show-quality standards by inspecting marketing areas and tour routes, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing decisions and confirm satisfaction through email, notes, cards, calls, or other contacts.
Support lease renewals by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolving problems or documenting and forwarding requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Position may be eligible for incentive-based bonus programs.