Leasing Professional - The M Club Apartments

Greystar Management Services•Indianapolis, IN

3d•Onsite

About The Position

The Leasing Professional at The M Club Apartments coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position involves prospect qualification and tours, application processing and screening, preparing lease and move-in materials, and ensuring apartments are ready for move-in. It also supports marketing and occupancy efforts, uses property-management software to track leasing and resident information, maintains the presentation of the community and its amenities, follows up with prospects and residents, and responds to resident and client/owner concerns. The role may require travel to other properties or business and training events. A flexible work schedule is required, including taking calls during evenings, weekends, and holidays. The hourly range is $20.00–$22.00. Eligible onsite property positions may also participate in bonus programs. Benefits are offered to full-time employees.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and occupancy programs.
Create and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use onsite property-management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect the marketing corridor and leasing tour, communicate upkeep needs to maintenance, maintain show units and amenities, and prepare the leasing office for daily activity.
Follow up with prospects and new residents by email, notes, cards, phone, or other contacts to support leasing and renewal decisions.
Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, or document and convey requests to the appropriate people.

Benefits

Medical, dental, vision, disability, and life insurance
Low-cost or free basic employee-only medical coverage
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
Birthday off after one year of service
Additional vacation accrual with tenure
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability
Paid six-week sabbatical after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, and hospital indemnity plans
Pet insurance and legal plans
Charitable giving program and benefits
Potential participation in weekly, monthly, and/or quarterly bonus programs for onsite property positions