Leasing Professional (Lease Up) - Millie at the Hangar

Greystar•Austin, TX
•$17 - $21•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. It also supports a smooth move-in process, maintains the presentation of the community and its show units, and responds to resident and client/owner concerns.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and coordinating move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
  • Follow community policies regarding concessions, specials, and other occupancy programs.
  • Design and carry out marketing activities to drive traffic, including resident referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, and capture demographic information.
  • Inspect and maintain show-quality community areas, tour routes, show units, models, amenities, and the leasing office; communicate upkeep needs to maintenance staff.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or refer requests to the appropriate individuals.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits; low or free basic medical costs for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for weekly, monthly, and/or quarterly bonus programs.
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