Leasing Professional (Lease Up) - Millie at the Hangar

Greystar Management Services•Austin, TX

2d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role carries out sales and leasing activities, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and helping ensure smooth move-ins. It also supports apartment readiness, market research, marketing plans and campaigns, property-management software records, show-quality standards, prospect follow-up, lease renewals, and timely responses to resident and client or owner concerns.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Hold a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and apartment showings, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and events.
Use on-site property-management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
Maintain show-quality standards by inspecting the marketing corridor and leasing tour, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, take action to solve problems, and document or route requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.