Leasing Professional - Prose Westover Hills

Greystar Management Services•San Antonio, TX

4d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role requires working a flexible schedule, including taking call during evenings, weekends, and holidays, and may involve travel to assist other properties or attend training and business meetings.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, giving community tours and apartment showings, processing applications, conducting credit screenings and criminal background checks, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow community policies for concessions, specials, and other occupancy programs.
Plan and carry out marketing activities to attract prospects, including resident referral and employer outreach programs, internet marketing, and other community-specific initiatives.
Use on-site property management software to track availability and leasing activity and maintain resident and prospect data.
Inspect the marketing corridor, leasing tour, show units, models, and amenities; communicate maintenance needs; and prepare the leasing office for daily activities.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns, resolve problems, and document or route requests to the appropriate individuals.

Benefits

Medical insurance, including low-cost or free basic employee-only medical coverage.
Dental insurance.
Vision insurance.
Disability and life insurance.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for eligible onsite team members, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.