Leasing Professional - South Austin area

Greystar•Austin, TX
•$17 - $18•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for new residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include prospect qualification and tours, applications and screening, move-in preparation, marketing, market monitoring, use of property management software, community presentation, resident follow-up, and responding to concerns.

Requirements

  • Hold licenses and/or certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to meet the stated physical demands, including standing, walking, sitting, bending, stooping, climbing ladders, reaching, carrying, and crawling in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

  • Fluency in English and Spanish is strongly preferred.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, conducting credit and criminal background checks, preparing lease and move-in packages, and facilitating move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and occupancy programs.
  • Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific programs.
  • Use on-site property management software such as OneSite or Yardi to track availability and leasing activity and manage prospect and resident information.
  • Maintain community and show-unit presentation standards by inspecting tour areas, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support lease renewals by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client or owner questions and concerns, resolve problems, and document or route requests appropriately.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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