Leasing Professional - South Austin area

Greystar Management Services•Austin, TX

5d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role uses on-site property management software and works with prospects, residents, property staff, and the maintenance team. The position may require occasional travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes being on call during evenings, weekends, and holidays. Fluency in English and Spanish is strongly preferred.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including being on call during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties or attend training classes and business meetings.

Nice To Haves

Fluency in English and Spanish.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting community tours, showing apartments, processing applications, performing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-in and lease signing.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software such as OneSite or Yardi to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information.
Inspect marketing areas and leasing tours, communicate maintenance and upkeep needs, maintain appealing show units, models, and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns and questions, resolve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.