Leasing Professional - Sendero Ridge

Greystar Management Services•San Antonio, TX

7d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The Leasing Professional conducts prospect qualification and community tours, processes applications and screenings, prepares lease and move-in documents, and supports smooth move-ins. The position also monitors market and competitor conditions, carries out marketing activities, uses property-management software to maintain leasing and resident information, and helps ensure that apartments, amenities, and leasing areas meet company presentation standards. It follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The position requires a flexible schedule, including taking call during evenings, weekends, and holidays. It may require travel to other properties, training classes, or business meetings. The hourly range is $16.50–$18.00. Additional compensation may include performance-based bonus programs, depending on the role and applicable program eligibility.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic information.
Maintain company standards for show quality by inspecting the marketing corridor and tour route, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, solve problems, and document or direct requests to appropriate individuals.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.