Leasing Professional - Sendero Ridge

Greystar•San Antonio, TX

9d•$17 - $18•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. Responsibilities include greeting and qualifying prospects, conducting community tours, processing applications and screening checks, preparing lease and move-in documents, and helping ensure smooth move-ins. The position also inspects apartments before move-in, coordinates outstanding maintenance items, monitors market and competitor conditions, and develops and carries out marketing plans and traffic-generating activities. The Leasing Professional uses property-management software to track availability, leasing activity, and resident and prospect information; maintains the appearance of show units and shared spaces; follows up with prospects and residents; manages renewal communications and documents; and responds to resident and owner concerns. The role requires applicable state or local licenses and certifications and a valid driver’s license to operate a golf cart on the property. It involves extended periods of standing, walking, or sitting; bending, stooping, climbing, reaching, carrying, and crawling; working indoors and outdoors in all weather; and lifting or maneuvering up to 25 pounds independently and 50 pounds with assistance. Travel may occasionally or regularly be required to support other properties, attend training, or attend business meetings. A flexible schedule, including on-call availability during evenings, weekends, and holidays, is required. The hourly range is $16.50–$18.00, with possible bonus eligibility for onsite property positions.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
Carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use property-management software to track availability, traffic, leasing activities, resident and prospect data, and relevant demographic information.
Maintain community and show-unit presentation standards by inspecting tour areas, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner questions and concerns, resolve problems, or document and refer requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible bonus-program eligibility for onsite property positions.