About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role serves Alexan Rivercrest and Alexan Riverside and includes sales and leasing, marketing, resident communication, move-in coordination, and renewal administration. The position uses on-site property management software to track availability and leasing activity, maintains community and model presentation standards, and coordinates with maintenance to address apartment readiness and upkeep. It may require travel to assist other properties or attend training and business meetings. The work schedule is flexible and includes taking call during evenings, weekends, and holidays.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting community tours and apartment showings, processing applications, completing credit and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies for concessions, specials, and occupancy programs.
  • Create and carry out marketing activities to drive traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use on-site property management software to track apartment availability, traffic and leasing activities, resident and prospect data, and demographic information.
  • Maintain community and show-unit standards by inspecting marketing corridors and tours, communicating upkeep needs to maintenance, merchandising models and amenities, and preparing the leasing office.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support lease renewals by preparing letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and route or document requests as appropriate.

Benefits

  • Medical, dental, vision, disability, and life insurance, including low-cost basic medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs.
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