Make Ready Specialist - Alexan Rivercrest

Greystar Management Services • Austin, TX

2d • Onsite

About The Position

The Make Ready Specialist ensures vacant apartment homes meet established quality standards for re-leasing and are returned to market-ready condition in a timely manner. The role performs technical and mechanical work and completes repairs and improvements in accordance with the community’s make-ready checklist.

The position also helps maintain grounds, common areas, and amenities; controls expenses by repairing parts when practical and using supplies and equipment appropriately; completes required maintenance documentation; and follows safety and risk-management policies. The specialist provides respectful, responsive customer service to residents and others.

The role requires physical activity and work both indoors and outdoors in all weather conditions. The work schedule is flexible and includes taking on-call duty during evenings, weekends, and holidays. Occasional or regular travel may be required to assist other properties or attend training and business meetings.

Responsibilities

• Complete needed repairs and improvements to apartment homes before resident move-in, following the community’s make-ready checklist.
• Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
• Inspect sheetrock for damage and repair or replace it as needed.
• Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
• Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Support cost-control efforts by repairing rather than replacing parts when possible and using materials, supplies, tools, and equipment appropriately.
• Complete the make-ready checklist and other required maintenance documentation promptly.
• Attend routine safety meetings, complete required safety training, comply with safety and risk-management policies, and report accidents and incidents promptly and accurately.
• Treat residents and others respectfully, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
• Take on-call duty during evenings, weekends, and holidays.
• Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low-cost or free basic employee-only medical coverage.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
• Birthday off after one year of service.
• Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave.
• Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed