Make Ready

RPM Living • San Antonio, TX

1d • Onsite

About The Position

The Make Ready is responsible for preparing vacant apartment units efficiently and on time for re-leasing while meeting established quality standards. The role completes apartment turns and necessary repairs and improvements before new residents move in, following the make-ready checklist and supervisor or manager direction. The position also helps maintain property curb appeal, manages supplies and equipment, and follows safety and risk-management requirements while delivering respectful, timely customer service.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in maintenance or a related field is preferred.
• General knowledge of skilled trades, including construction and installation, repair and maintenance, drywall, basic carpentry, and make-ready work.
• Ability to work efficiently and meet deadlines.
• Good organizational skills and attention to detail.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop, or kneel as required.
• Manual dexterity and ability to grasp tools.
• Ability to see well enough to perform inspections and read computer screens.
• Ability to hear and understand verbal communications in person and over the phone or computer.
• May occasionally need to lift or carry items weighing up to 25 pounds.
• Ability to operate a computer, keyboard, mouse, and other office equipment.
• A flexible schedule is required, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed.
• Employment is contingent upon successful completion of a background check, as required by local and federal law.

Nice To Haves

• HVAC experience is a plus but not required.
• A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

Responsibilities

• Follow the make-ready checklist to complete repairs and improvements to apartments before resident move-in, as directed by a supervisor or manager.
• Inspect sheetrock and make repairs; caulk and seal windows, sinks, toilets, bathtubs, and showers; and perform touch-up painting.
• Maintain an inventory of supplies and equipment needed for make-ready tasks.
• Control expenses by repairing rather than replacing parts where possible and avoiding waste of supplies.
• Help maintain property curb appeal by picking up trash, pressure-washing, performing general cleaning, and painting as needed.
• Follow safety and risk-management policies, participate in safety meetings and OSHA training, comply with applicable safety requirements, and report accidents and incidents promptly and accurately.
• Provide a high level of customer service by treating residents and others respectfully and completing assigned work efficiently and urgently.
• Perform other duties as assigned.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Opportunities for professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Monthly bonuses and a competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED