Temporary Dual Site Leasing Professional - Artis & Ryden

Greystar Management Services•San Jose, CA

1d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position serves a stabilized, mid-rise community with 268 units and is eligible for incentive-based bonuses. The ideal candidate is proficient in Yardi, Funnel, and CRM systems and demonstrates excellent customer service, organization, resourcefulness, and the ability to manage priorities while providing a positive experience for residents and prospective customers. The scheduled workweek is Tuesday through Saturday, 9:00 a.m. to 6:00 p.m. A flexible schedule is also required, including being on call during evenings, weekends, and holidays. The role may require occasional or regular travel to support other properties or attend training and business meetings. The hourly pay range is $21–$25 in San Jose. Temporary team-member benefits include an Employee Assistance Program and paid sick time.

Requirements

1–2 years of experience.
Proficiency in Yardi, Funnel, and CRM systems is expected of the ideal candidate.
Excellent customer-service skills, organization, resourcefulness, and ability to manage priorities.
Hold licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Able to work indoors and outdoors in all weather conditions.
Able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, coordinating credit and criminal-background screening, preparing lease and move-in packages, and supporting lease signing and move-in.
Inspect apartments before resident move-in and coordinate outstanding work with the maintenance team to ensure units are move-in ready.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies on concessions, specials, and other occupancy programs.
Plan and carry out marketing activities to generate community traffic, including resident-referral and employer-outreach programs, internet marketing, and community-specific marketing initiatives.
Use on-site property-management software to track apartment availability and leasing activity, manage resident and prospect information, and record demographic and other relevant data.
Inspect the marketing corridor and leasing tour daily; communicate maintenance and upkeep needs; maintain attractive show units, models, and amenities; and prepare the leasing office for daily activity.
Follow up with prospects and new residents through email, notes, cards, phone calls, or other contacts to support leasing decisions and resident satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems where possible, and document or relay requests to the appropriate people.