Leasing Professional - Alexan Riverside

Greystar Management Services•Austin, TX

8d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role includes prospect qualification and tours, application and screening processing, lease preparation, move-in coordination, marketing execution, monitoring market and competitor conditions, and using property-management software to manage availability and resident and prospect information. The Leasing Professional also inspects apartments and community presentation, follows up with prospects and residents, supports lease renewals, and responds to resident and client/owner concerns. The position requires a flexible schedule, including taking calls during evenings, weekends, and holidays. Some travel may be required to assist other properties or attend training and business meetings. The listed hourly pay range is $17.00–$20.00. The role may also be eligible for onsite-property bonus programs. Benefits for full-time employees include medical, dental, vision, disability and life insurance; paid time off; paid holidays; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional insurance and legal plans.

Requirements

Have licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans and occupancy goals; and follow community policies for concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain the community, tour route, leasing office, show units, models, and amenities to company show-quality standards; communicate upkeep needs to maintenance staff.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to appropriate individuals.

Benefits

Medical insurance, including low-cost or free basic employee-only coverage
Dental insurance
Vision insurance
Disability insurance
Life insurance
Paid time off, including vacation, personal days, and sick days
Paid holidays
Birthday off after one year of service
Onsite housing discount for onsite team members, subject to discount and unit availability
Paid sabbatical after 10 years of service and every five years thereafter
401(k) with company match up to 6% of pay after six months of service
Paid parental leave
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
Employee Assistance Program
Critical illness, accident, and hospital indemnity plans
Pet insurance
Legal plans
Charitable giving program and benefits
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions