Leasing Professional-Part time

CLS Living•Austin, TX

About The Position

CLS Living is seeking a part-time Leasing Professional to provide first-class service to prospective and current residents, respond to resident requests promptly and professionally, and help maintain a welcoming office and community. The role supports property administration, marketing, leasing, resident engagement, and day-to-day property presentation. The Leasing Professional collaborates with property managers to meet occupancy goals, strengthen the community’s reputation, and improve the resident experience. The listed activities may not be all inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organization and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management skills and ability to prioritize work.

Nice To Haves

A passion for mentoring and team building, with an investment in the growth and development of others.
Ability to act as an ambassador of CLS Living’s culture, bringing energy, pride, and leadership to the community.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in finding innovative ways to enhance operations, resident satisfaction, and property performance.
Solutions-first mindset, with the ability to handle challenges professionally and with integrity.

Responsibilities

Help maintain the property’s curb appeal and cleanliness, and contribute to property needs as appropriate.
Assist managers with implementing and maintaining an annual marketing plan, identifying marketing avenues, and sharing ideas.
Follow up with prospects daily, record follow-up activity, identify obstacles, and communicate ways to help close leases.
Maintain knowledge of the property and competitors through market research.
Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Clean the office, common areas, grounds, and apartments as needed to maintain a professional and inviting appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and report concerns or improvement opportunities to the Manager.
Assist managers with planning, advertising, and managing resident functions and events.
Coordinate campus advertising events and build partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help maintain positive relationships with the school and community and promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Perform lease processing, administration, and other administrative duties as needed.