Leasing Professional-Part time

CLS Living•Austin, TX

About The Position

CLS Living is seeking a part-time Leasing Professional to provide first-class customer service to prospective and current residents and help maintain a professional, welcoming office and community environment. The role supports leasing, property administration, marketing, resident events, community outreach, and the upkeep and presentation of the property. The position involves collaborating with property managers, supporting occupancy and renewal goals, and contributing to a positive resident experience. The listed activities may not be all-inclusive.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Nice To Haves

Passion for mentoring and team building, with investment in others' growth and development.
Ability to act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in finding innovative ways to improve operations, resident satisfaction, and property performance.
Solutions-first mindset and ability to handle challenges professionally and with integrity.

Responsibilities

Help maintain the property's curb appeal and cleanliness, contributing wherever possible.
Assist managers with implementing and maintaining an annual marketing plan, exploring marketing opportunities, and sharing ideas.
Follow up with prospects daily, record follow-up, identify obstacles, and communicate ways to close leasing deals.
Maintain knowledge of the property and competitors through regular market research.
Work with the manager to establish, implement, and monitor leasing goals and renewal programs to meet occupancy requirements.
Help clean the office, common areas, grounds, and apartments as needed, maintaining a professional and inviting appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Keep the website, listing sites, social media, and marketing materials current, professional, and appealing; monitor them and report concerns or improvement opportunities to the manager.
Assist managers with planning, advertising, and managing resident functions and events.
Coordinate campus advertising events and develop partnerships with schools and student programs.
Network with student housing professionals, monitor competitors, and build relationships with industry professionals.
Help managers maintain a positive reputation and strong relationships with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach on campus and at local businesses to foster cross-advertising and positive relationships.
Keep property management software accurate and up to date.
Process leases and perform lease administration and other administrative duties as needed.