Leasing Professional - Arcadia at Wiregrass Ranch

Greystar•Wesley Chapel, FL

10d•$18 - $20•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. It performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role is at a mid-rise, new-development community with 320 units and a schedule of Monday through Friday plus rotating weekends.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before resident move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific plans and campaigns.
Use on-site property management software such as OneSite or Yardi to track availability and leasing activity, manage resident and prospect data, and capture demographic and other information.
Maintain show-quality standards by inspecting the marketing corridor and leasing tour, communicating upkeep needs to maintenance, merchandising show units and amenities, and preparing the leasing office for daily activity.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.