Leasing Professional - Carlyle

Greystar Management Services•Irvine, CA

3d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. Responsibilities include leasing to prospective residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role is at a stabilized community with 156 units in Irvine, California. The schedule is 9 a.m.–6 p.m., subject to change based on business needs, and requires weekend availability. The position also requires a flexible schedule that may include taking call during evenings, weekends, and holidays.

Requirements

One to two years of leasing experience.
Valid driver’s license to operate a golf cart on the property.
Hold licenses and certifications required by state and local jurisdictions.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous customer service and sales experience.
Yardi and CRM experience.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding items with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy.
Follow community policies concerning concessions, specials, and other occupancy programs.
Design and carry out marketing activities, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant information.
Maintain the community, leasing tour, show units, model, amenities, and leasing office according to company show-quality standards; communicate maintenance needs.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are completed on time.
Respond promptly and courteously to resident and client or owner concerns, solve problems, and document or route requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs.